Coles Hiring Age: Complete Guide 2025
Coles is one of Australia’s largest supermarket chains and a major employer of young people seeking their first job or part-time work. Understanding Coles’ age requirements, the available positions for different age groups, and how to successfully apply will help you determine your eligibility and prepare for the application process.
This comprehensive guide explains Coles’ hiring age requirements, state-by-state variations, available positions by age, pay rates for young workers, and everything you need to know about starting your career at Coles.
Quick Answer: What Age Does Coles Hire?
Coles generally hires from the age of 15 years old, though this can vary depending on your state or territory’s minimum working age laws and the specific position you’re applying for.
Key Points:
- Standard minimum: 15 years old for most positions
- State variations: Some states allow 14-year-olds, but Coles typically prefers 15+
- Liquor positions: Must be 18+ to sell alcohol (Coles Liquor, First Choice Liquor)
- Management positions: Typically 18+ with experience required
Coles Hiring Age by Position
Entry-Level Positions (Age 15+)
Checkout Operator (Age 15+): Scanning items, processing payments, providing customer service at registers. This is the most common entry-level position for young workers.
Service Team Member (Age 15+): Restocking shelves, helping customers, maintaining store presentation, general duties.
Online Shopping Team Member (Age 15+): Picking and packing online grocery orders for home delivery or click-and-collect.
Trolley Collector (Age 15+): Collecting and organizing shopping trolleys from car park, maintaining trolley bays.
Department-Specific Positions (Age 15-16+)
Produce Team Member (Age 15+): Preparing, displaying, and maintaining fresh fruit and vegetables department.
Night Fill Team Member (Age 15-16+): Restocking shelves during evening or overnight shifts. Some stores prefer 16+ due to late hours.
Bakery Assistant (Age 16+): Assisting with baking, packaging, and displaying bakery products. May require 16+ due to equipment use.
Deli Assistant (Age 16+): Preparing and serving deli products, using slicers and other equipment. Typically requires 16+ due to equipment safety.
Meat Department (Age 16-18+): Working in meat department with knives and equipment. Often requires 18+ or specific training.
Specialized Positions (Age 18+)
Liquor Department (Age 18+): Selling alcohol at Coles Liquor or First Choice Liquor. Must be 18 years or older – this is a legal requirement across all Australian states.
Duty Manager (Age 18+): Supervising team members, managing store operations, handling escalated issues. Requires previous retail experience.
Department Manager (Age 18+): Managing specific departments like produce, deli, grocery. Requires experience and demonstrated leadership.
Store Manager (Age 21+): Overall store management. Requires significant retail management experience.
State-by-State Minimum Working Age and Coles Hiring
New South Wales (NSW)
State Minimum Age: No specific minimum in legislation
Coles Hiring Age: 15 years old
Requirements:
- Cannot work during school hours if under 15
- Maximum 12 hours per week during school term for under 15s
- Parental consent may be required
Verdict: Coles hires from age 15 in NSW
Victoria (VIC)
State Minimum Age: Children under 15 can work with employer permit
Coles Hiring Age: 15 years old (to avoid permit requirements)
Requirements:
- Employers need Child Employment Permit for under 15s
- Cannot work during school hours
- Restricted hours during school term
Verdict: Coles hires from age 15 in VIC
Queensland (QLD)
State Minimum Age: 13 years old (11 for supervised delivery work)
Coles Hiring Age: 15 years old (despite lower state minimum)
Requirements:
- Cannot work during school hours if under 16
- Maximum hours per week during school term
- Parental consent may be required
Verdict: Coles hires from age 15 in QLD
South Australia (SA)
State Minimum Age: No specific minimum in legislation
Coles Hiring Age: 15 years old
Requirements:
- Cannot work during school hours if of compulsory school age
- Limited hours for school-age children
Verdict: Coles hires from age 15 in SA
Western Australia (WA)
State Minimum Age: 15 years old for school-attending children
Coles Hiring Age: 15 years old
Requirements:
- Must be 15 if still attending school
- Cannot work during school hours
- Strict regulations on hours and conditions
Verdict: Coles hires from age 15 in WA
Tasmania (TAS)
State Minimum Age: No specific minimum in legislation
Coles Hiring Age: 15 years old
Requirements:
- Cannot work during school hours if of compulsory school age
- Limited hours for school-age children
Verdict: Coles hires from age 15 in TAS
Australian Capital Territory (ACT)
State Minimum Age: No specific minimum in legislation
Coles Hiring Age: 15 years old
Requirements:
- Cannot work during school hours if of compulsory school age
- Reasonable hours that don’t interfere with education
Verdict: Coles hires from age 15 in ACT
Northern Territory (NT)
State Minimum Age: No specific minimum in legislation
Coles Hiring Age: 15 years old
Requirements:
- Cannot work during school hours if of compulsory school age
- Must not interfere with education
Verdict: Coles hires from age 15 in NT
Why Coles Hires from Age 15
While some states allow younger workers, Coles sets their standard minimum hiring age at 15 for several practical reasons:
National Consistency: A standard minimum age simplifies hiring practices across all Australian states and territories.
School Completion: By age 15, most students have completed Year 10 and have more flexibility in their schedules.
Maturity Level: Fifteen-year-olds generally have the maturity and responsibility needed for retail work, including customer service and cash handling.
Legal Compliance: Age 15 meets or exceeds minimum age requirements in all Australian jurisdictions, ensuring full compliance without additional permits.
Work Readiness: By 15, most young people have developed necessary communication skills, reliability, and work ethic for retail environments.
Availability: Older students typically have more availability, including weekends and school holidays, which are Coles’ busiest times.
Reduced Administrative Burden: Hiring 15+ avoids the need for child employment permits required in some states for workers under 15.
Pay Rates for Young Workers at Coles
Coles pays according to the General Retail Industry Award, which has age-based pay rates:
Junior Pay Rates (Percentage of Adult Rate)
15 years old: Approximately 45-50% of adult rate (~$11-12 per hour base rate)
16 years old: Approximately 50-60% of adult rate (~$12-14 per hour base rate)
17 years old: Approximately 60-70% of adult rate (~$14-16 per hour base rate)
18 years old: Approximately 70-80% of adult rate (~$16-18 per hour base rate)
19 years old: Approximately 80-90% of adult rate (~$18-20 per hour base rate)
20 years old: Approximately 90-97.5% of adult rate (~$20-22 per hour base rate)
21 years and over: Full adult rate (~$23-25 per hour base rate)
Penalty Rates (Additional Pay)
Saturday: Time and a half (1.5x base rate)
Sunday: Double time (2x base rate)
Public Holidays: Double time and a half (2.5x base rate)
Evening Work: Additional loading for work after 6:00 PM (varies)
Night Work: Additional loading for overnight shifts (varies)
Example Weekly Earnings
15-year-old working 10 hours per week:
- 4 hours weekday: $11/hour = $44
- 3 hours Saturday: $16.50/hour = $49.50
- 3 hours Sunday: $22/hour = $66
- Total: ~$160 per week
17-year-old working 15 hours per week:
- 5 hours weekday: $14/hour = $70
- 5 hours Saturday: $21/hour = $105
- 5 hours Sunday: $28/hour = $140
- Total: ~$315 per week
Note: These are approximate figures. Actual pay includes superannuation (11% of earnings) paid into your super fund.
Working Hours for Young Workers at Coles
During School Terms
15-17 years old:
- Typically 3-15 hours per week
- Usually after school (3:30 PM onwards) and weekends
- Cannot work during school hours
- Limited late-night shifts on school nights
- Maximum hours vary by state law (typically 10-12 hours per week)
18+ years old:
- More flexible hours available
- Can work during school hours if not attending
- Full availability including late nights
- Typically 15-30 hours per week part-time
During School Holidays
15-17 years old:
- Can work more hours (20-30+ hours per week)
- Day shifts become available
- More flexible scheduling
- Great opportunity to earn more
18+ years old:
- Can work full-time hours (38 hours per week)
- All shifts available
- Increased earning potential
Typical Shift Times
Weekday After-School Shifts: 3:30 PM – 8:00 PM or 9:00 PM (for 15-17 year old)
Weekend Shifts:
- Morning: 6:00 AM – 12:00 PM
- Afternoon: 12:00 PM – 6:00 PM
- Evening: 6:00 PM – 10:00 PM or 11:00 PM
School Holiday Shifts:
- Full day shifts available for 15+ year old
- Typically 4-8 hour shifts
- Morning, afternoon, or evening options
Night Fill Shifts:
- Typically 10:00 PM – 6:00 AM or midnight – 8:00 AM
- Usually 16+ years old due to late hours
- Higher penalty rates
Requirements to Work at Coles
Essential Requirements
Age: Minimum 15 years old (or state minimum, whichever is higher)
Right to Work: Australian citizen, permanent resident, or valid work visa
Tax File Number (TFN): Required for payment processing (apply online through ATO)
Bank Account: For direct deposit of wages
School Attendance: If under school leaving age, must be attending school
Availability: Flexible availability, especially weekends (crucial for retail)
Desirable Qualities
Customer Service: Friendly, helpful, good communication skills
Reliability: Punctual, consistent attendance, responsible
Teamwork: Ability to work well with colleagues
Flexibility: Willing to work various shifts including weekends and public holidays
Positive Attitude: Enthusiastic, willing to learn, professional demeanor
Physical Fitness: Able to stand for extended periods, lift moderate weights (up to 15kg)
No Experience Required
Coles does not require previous work experience for entry-level positions. They provide comprehensive training for all new team members, making it an excellent first job opportunity.
How to Apply for a Job at Coles
Step 1: Check Eligibility
Confirm you meet the minimum age requirement (15 years old) and have the right to work in Australia.
Step 2: Visit Coles Careers Website
Go to careers.coles.com.au and search for positions in your area.
Step 3: Create an Account
Register with your email address and create a profile.
Step 4: Complete Application
- Fill out personal information
- Answer screening questions honestly
- Upload resume (even if you have no experience, create a simple resume)
- Indicate your availability clearly (emphasize weekends!)
- Answer behavioral questions thoughtfully
Step 5: Submit Application
Review everything carefully and submit. You’ll receive a confirmation email.
Step 6: Online Assessment (If Required)
Some positions may require online assessments testing personality, work style, and situational judgment.
Step 7: Interview
If shortlisted, you’ll be invited for an interview:
- Phone interview: Initial screening (10-15 minutes)
- In-person interview: Face-to-face at store (20-30 minutes)
- Group interview: Sometimes used for multiple candidates
Step 8: Reference Checks
Coles will contact your references (teachers, coaches, community leaders if no work experience).
Step 9: Job Offer
Successful candidates receive a job offer with start date, position, and conditions.
Step 10: Orientation and Training
Complete orientation and on-the-job training before starting regular shifts.
Tips for Getting Hired at Coles at Age 15
- Emphasize Weekend Availability
Coles’ busiest times are weekends. Make it clear you can work Saturdays and Sundays.
Example: “I have full availability on weekends and can work both Saturdays and Sundays, including early morning shifts.”
- Highlight Transferable Skills
Even without work experience, you have relevant skills:
- Teamwork: Group projects, sports teams, family responsibilities
- Customer service: Volunteer work, helping at school events
- Reliability: Perfect attendance, meeting deadlines
- Communication: School presentations, leadership roles
- Show Enthusiasm
Coles values attitude over experience. Show genuine excitement about the opportunity.
Example: “I’m really excited about the opportunity to work at Coles and develop my skills while contributing to the team.”
- Create a Strong Resume
Even at 15 with no experience, create a professional resume:
- Personal details
- Education (school, year level, achievements)
- Skills (communication, teamwork, computer skills, cash handling from school)
- Extracurricular activities (sports, music, volunteering, clubs)
- Hobbies and interests
- References (teachers, coaches, community leaders)
- Prepare for the Interview
Research common Coles interview questions and practice answers:
- “Why do you want to work at Coles?”
- “What is your availability?”
- “Tell me about a time you worked in a team”
- “How would you handle a difficult customer?”
- “What are your strengths and weaknesses?”
- Dress Appropriately
For interviews, wear business casual:
- Clean, pressed clothes (collared shirt or nice blouse with pants or skirt)
- Closed-toe shoes
- Neat, professional appearance
- Minimal jewelry
- Apply to Multiple Stores
Don’t limit yourself to one Coles location. Apply to several stores in your area to increase your chances.
- Apply at the Right Time
Coles often hires more staff before busy periods:
- November-December: Christmas rush
- January: Post-Christmas sales, school holidays
- March-April: Easter period
- June-July: Mid-year school holidays
- Follow Up
If you don’t hear back within 1-2 weeks, follow up politely:
- Call the store and ask to speak with the manager
- Express continued interest in the position
- Ask about the status of your application
- Be Patient and Persistent
Hiring can take 2-4 weeks. If you’re not successful the first time, apply again in a few months or try other Coles locations.
Benefits of Working at Coles as a Young Worker
Skill Development
Customer Service: Develop professional communication and people skills.
Time Management: Learn to balance work, school, and personal commitments.
Teamwork: Collaborate effectively with diverse colleagues.
Problem-Solving: Handle challenges and make decisions independently.
Financial Literacy: Manage your own income, understand taxes and superannuation.
Work Ethic: Develop reliability, punctuality, and professionalism.
Career Opportunities
Internal Promotion: Coles promotes from within. Many managers started as young checkout operators or service team members.
Training Programs: Access to retail training, customer service courses, and leadership development.
Transferable Experience: Retail experience is valuable for future employment in any industry.
Professional References: Build professional references for future job applications and career advancement.
Financial Benefits
Regular Income: Earn your own money for savings, expenses, or personal goals.
Penalty Rates: Higher pay for weekends and public holidays significantly boosts earnings.
Superannuation: Start building retirement savings early (11% of earnings).
Employee Discounts: Discounts on Coles products (typically 5% off groceries).
Team Member Benefits: Access to employee assistance programs, wellbeing initiatives.
Personal Growth
Independence: Develop independence and self-reliance.
Confidence: Build confidence through new experiences and achievements.
Social Connections: Meet new people and make friends outside school.
Responsibility: Learn accountability and reliability.
Achievement: Feel proud of earning your own money and contributing to your family or savings.
Common Questions About Working at Coles at Age 15
Can I work at Coles if I’m 14?
Generally no. While some states allow 14-year-olds to work, Coles’ standard minimum hiring age is 15 years old across all locations.
Do I need experience to work at Coles?
No, Coles does not require previous work experience for entry-level positions. They provide comprehensive training.
How many hours can I work per week at 15?
During school terms, typically 3-15 hours per week. During school holidays, you can work 20-30+ hours per week. State laws may impose maximum hours.
Can I work during school hours?
No, you cannot work during school hours if you’re under the school leaving age (typically 15-16 depending on state).
Will I get paid less because I’m 15?
Yes, junior rates apply under the General Retail Industry Award. However, you still earn penalty rates for weekends and public holidays, which significantly increases your earnings.
What should I wear to a Coles interview?
Business casual is appropriate: clean, pressed clothes (collared shirt or blouse with pants or skirt), closed-toe shoes, neat appearance.
How long does the hiring process take?
Typically 2-4 weeks from application to job offer, though this varies depending on store needs and number of applicants.
Can I choose my shifts?
You’ll indicate your availability when applying, and rosters are created based on store needs and team member availability. As a new, young worker, you’ll have less choice initially.
What if I can’t work weekends?
Weekend availability is crucial for retail. If you can’t work weekends, your chances of being hired are significantly lower, as weekends are Coles’ busiest times.
Can I transfer to another Coles store?
Yes, once you’re employed, you can request transfers to other Coles stores if you move or your circumstances change.
Conclusion
Coles hires from age 15 years old across all Australian states and territories, making it an excellent first job opportunity for young Australians. With comprehensive training provided, flexible scheduling around school commitments, competitive pay with penalty rates, and genuine career progression opportunities, Coles is one of the best employers for young workers.
If you’re 15 years old and interested in working at Coles, the key to success is:
1.Emphasize your weekend availability
2.Show enthusiasm and willingness to learn
3.Create a professional resume highlighting your skills
4.Prepare thoroughly for the interview
5.Apply to multiple stores
6.Be patient and persistent
Working at Coles will provide you with valuable work experience, financial independence, professional skills, and confidence that will benefit you throughout your career. It’s an excellent way to start building your resume and developing the work ethic that will serve you in any future career path.
Good luck with your Coles application!
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