Updated for 2025

Aged & Disability Support Worker Jobs Australia

Entry-Level Careers, Pay, Training & How to Apply

Why Become an Aged or Disability Support Worker?

Support Workers help older Australians and people with disabilities live safely and independently at home or in care facilities. This is one of Australia's fastest-growing career sectors, driven by the ageing population and the expansion of the National Disability Insurance Scheme (NDIS).

This career offers:

💙 Meaningful Work
🔒 Job Security
⏰ Flexible Hours
🎓 No Experience Needed
📈 Career Pathways
🌏 Jobs Everywhere

There has never been a better time to start. Australia desperately needs more trained support workers.

What Does a Support Worker Do?

Duties vary depending on whether you work in aged care or disability support:

🧓 Aged Care

  • Helping residents with daily living tasks
  • Providing meals and hydration support
  • Basic nursing assistance
  • Social engagement and activities
  • Mobility and personal care support

♿ Disability Support (NDIS)

  • Community access support
  • Life skill-building activities
  • Personal care as required
  • Person-centred support plans
  • Social participation programs

Work settings include:

  • People's homes (community care)
  • Aged care facilities
  • Group homes
  • Supported Independent Living (SIL)
  • Respite and youth support services

You make a life-changing impact every day.

Areas With Highest Job Demand

2025 growth hotspots for support workers:

Sydney, Melbourne & Brisbane Suburbs
Regional NSW, VIC & QLD
WA Mining Region Communities
Northern Territory & Remote NDIS Services

If you're willing to work in rural areas, hiring is often immediate.

Popular Job Titles

Support worker roles go by various titles depending on the setting and responsibilities:

Job Title Best For Training Path
Aged Care Worker / PCA / AIN Residential aged care Certificate III Individual Support
Disability Support Worker NDIS & community care Certificate III Individual Support (Disability)
Home Care Worker Domestic + personal care On-site training
Community Support Worker Social/community engagement Certificate III for progression
NDIS Support Coordinator Experienced workers Diploma or case management skills

Note: PCAs (Personal Care Assistants) and AINs (Assistants in Nursing) often move into nursing pathways.

Pay & Conditions (2025)

Support worker pay is based on Modern Awards with competitive rates and penalty loadings:

Hourly rates: $28–$38 per hour

Higher pay for:

  • Night shifts
  • Weekend work
  • Public holidays
  • 24/7 supports (active nights, sleepovers)

Annual full-time earnings: $55,000–$80,000+ (including penalties & overtime)

Extra benefits:

  • Salary packaging ($9,000+ tax-free annually)
  • Travel allowance for community care
  • Paid training opportunities
  • Stable and flexible working hours

Qualifications — What You Need to Start

Minimum recommended qualification:

📌 Certificate III in Individual Support (Ageing or Disability Specialisation)

Other pathways:

  • Certificate IV in Ageing Support or Disability
  • First Aid & CPR certification
  • NDIS Worker Orientation Module (free online)

💡 You can start working while studying. Many support roles offer traineeships where you earn while you learn.

Overseas Workers & Visa Sponsorship

Aged and disability support is a priority migration occupation with strong sponsorship opportunities.

Supported visa types:

  • 482 Temporary Skilled Visa (employer sponsorship)
  • 186 Employer Sponsored Permanent Residency
  • 491 Regional Skilled Visa
  • Student Work Rights (updated rules allow more hours)

Applicants in high demand include:

  • Support workers with Certificate III
  • AINs and Enrolled Nurses
  • Registered Nurses for clinical care roles

Recruiters are actively hiring internationally.

Requirements & Screening

To work in support roles, most employers require:

  • NDIS Worker Screening Check
  • National Police Check
  • Flu and COVID-19 vaccination
  • Manual handling training
  • Working With Children Check (if supporting youth)

Many employers provide support in obtaining these checks.

Personal Qualities Employers Value

Support work is a heart-first profession. Employers look for these personal attributes:

Empathy & Respect
Patience & Compassion
Reliability & Communication
Positive Attitude
Ability to Follow Care Plans
Cultural Sensitivity

It's a heart-first profession 💙

Career Progression

Support work is the #1 pathway into broader healthcare careers:

AIN
EN
RN
Team Leader
Clinical Manager

Alternative pathways:

  • Support Worker → Recovery Coach → Case Manager
  • Further pathways into Allied Health Assistant roles
  • Specialist roles in dementia care, palliative care, or complex needs

You can grow as far as you want in this field.

How to Apply for Support Worker Jobs

Most hiring occurs through:

  • Aged care providers (Bupa, Regis, Estia, Uniting, etc.)
  • Disability service organisations (NDIS providers)
  • Seek, Indeed & Workforce Australia
  • Government disability networks
  • Local aged care homes

Your resume should include:

  • Any caring experience (formal or informal)
  • Communication strengths and interpersonal skills
  • Availability and preferred location
  • Training and certificates completed
  • Current clearances and screening checks

Interview tip: Use the STAR method (Situation → Task → Action → Result) for behavioural questions.

Show that you are:

  • Compassionate and calm under pressure
  • Comfortable supporting personal care needs
  • Able to handle stressful moments professionally
  • Focused on dignity and independence
  • A strong team contributor

Frequently Asked Questions

Q: Can I work in aged care with no experience?
A: Yes. Many employers offer on-the-job training while you complete your Certificate III qualification. Entry-level positions are specifically designed for beginners.
Q: Is the job emotionally challenging?
A: It can be at times, but strong support systems exist including supervision, debriefing, and professional development. The rewards of making a difference far outweigh the challenges for most workers.
Q: Are support workers in demand?
A: Yes. There are nationwide shortages across all settings. With Australia's ageing population and NDIS expansion, demand will continue growing for decades.
Q: Are there night shift options?
A: Plenty. 24/7 facilities offer flexible shifts including nights, weekends, and sleepovers, which attract higher penalty rates.

Start Your Rewarding Support Career

Help Australians live full, independent lives while building a secure and meaningful career for yourself.

Browse Support Worker Jobs

Summary

Aged and Disability Support work is one of the most secure, flexible, and meaningful careers in Australia, offering fast hiring, strong salary potential, and clear pathways into advanced healthcare roles. With national shortages and continuous demand growth, support workers are essential to Australia's healthcare system.

Whether you're a school leaver, career changer, parent returning to work, or international worker seeking opportunities in Australia, support work provides an accessible entry point into healthcare with no prior experience required. The combination of flexible hours, competitive pay with penalty rates, and the profound satisfaction of helping others makes this an outstanding career choice.

If you enjoy helping others, this is a life-changing career for both you and the people you support.